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contacts

Interconnection Agreements

Access Contracts

Connection Contracts

Gas Operations Management

Invoicing

Regulated Services and Customer Care

Meter Reading

Methodologies and Commercial Projects

Infrastructure Programming

National Network Programming

Regional Network Programming

Settlement

Trading and Gas Markets

 

Interconnection Agreements
Activities: Stipulates and maintainance of interconnection agreements with Italian or foreign operators.
Managed IT Portals:


Manager: Alessandro Mora 
ph. +39 02 370 37915
email:  alessandro.mora@snam.it 
fax: +39 02 370 30396 

Interconnection Agreements Unit  
ph. +39 02 3703 9043
email:  richieste.capacita@snam.it  
Available all days from 08:30 AM to 05:30 PM.

 

Access Contracts
Activities: Stipulation of Transport Contracts, LNG, Storage and related addendum, booking and transactions process management through the SRG Capacity Portal, Stogit Capacity Portal and PRISMA European Capacity Platform, Balancing Regime Access Management and monitoring Users Exposure Level, access to the Virtual Trading Point (PSV) documentation management.
Managed IT Portals: Portale Capacità, Portale Capacità Stogit


Manager: Daniele Agosto  
ph. +39 02 370 37575
email:  daniele.agosto@snam.it 
fax: +39 02 370 30396 

Access Contracts Unit  
ph. +39 02 3703 9043
email:  richieste.capacita@snam.it  
Available all days from 08:30 AM to 05:30 PM.

 

Connection Contracts
Activities: Realization of new delivery / redelivery points and upgrade of existing transportation network points. Realization of new delivery points from biomethane. Managing network access requests under Del. ARG / Gas 02/10 (Open Season Procedure).
Managed IT Portals: Portale Contatti Preliminari di Allacciamento

Manager: Stefano Mapelli 
ph. +39 02 370 39752
email: stefanomaurizio.mapelli@snam.it
fax +39 02 370 30322

Connection Contracts Unit 
ph. +39 02 370 39191
email: contratti.allacciamento@snam.it


Gas Operations Management
Activities: Commercial Dispatching and Scheduling related to the operation of transport on the National Network and storage; operational programming of transportation, storage and regasification (nomination / renomination); relations with GME for gas-related activities and balancing sessions in G-1 and G + 1; rules for trading and matching of nominations with interconnected operators; relations with the Customs Agency; accounting management of gas transported (provisional daily balancing session) and in storage, management of the physical movement of gas to and from storage; data communication to ARERA, AGSI, ACER; processing of tax data.
Managed IT Portals: Logistica Gas, PSV, SAMPEI, STS

 

Manager: Claudio Latini 
ph. +39 02 3703 7161
email: claudio.latini@snam.it
fax +39 02 3703 9223

Portale Logistica Gas support: 
ph. +39 02 3703 9178 - +39 02 3703 9238
email: daily.operations.support@snam.it
fax +39 02 3703 0271

Portale PSV support 
ph. +39 02 3703 9178 - +39 02 3703 9238
email: daily.operations.support@snam.it
fax +39 02 3703 9223

Portale SAMPEI and STS support 
ph. +39 02 3703 9178 
ph. +39 02 3703 9238
email: stogit.serv.clienti@snam.it
fax: +39 02 3703 9223


Invoicing
Activity: Billing process of capacity, commodity, connections, capacity over-run, optional performances and those related to commercial balancing activities.
Managed IT Portals: Portale Fatturazione, Sistema Commerciale GNL

Manager: Cristian Vailati 
ph. +39 02 370 39462
email: cristian.vailati@snam.it
fax +39 02 370 39448

Invoicing Unit 
ph. +39 02 370 39042
email: fatturazione_CMS@snam.it


Regulated Services and Customer Care
Activities: Closure/opening of redelivery points interconnected to SRG transportation network; maintenance work on SRG transportation network; alternative gas supply service; complaints management with regard to the transport service.
Managed IT Portals: GPIT, ServiRe

Manager: Giovanni Muscolino 
ph. +39 02 370 39243
email: giovanni.muscolino@snam.it
fax +39 02 370 30649

Regulated Services and Customer Care Unit 
ph. +39 02 3703 9041
email: customercare@snam.it
fax +39 02 370 30649


Meter Reading
Activities: Requests for clarification related to problems to get access and utilization of the Portale Misura as well as related to contents available in the same portal.

Meter Reading Unit 
ph. +39 02 3703 7737
email: portalemisura@snam.it


Methodologies and Commercial Projects
Activities: centralized coordination in the development of IT systems relevant for the business activities as well as in the the collection of the evaluations of commercial departemnt with regard to the regulatory framwork and development projects.

Head: Federica Crudeli 
ph. +39 02 370 37550
email: federica.crudeli@snam.it

Methodologies and Commercial Projects Unit
email: customer_satisfaction@snam.it


Infrastructure Programming
Activities: themes related to transportation capacity, master data registration and configuration of Redelivery Points.

Head: Luca Miniussi 
ph. +39 02 370 37688
email: luca.miniussi@snam.it
fax +39 02 370 39611


National Network Programming
Activities: themes related to the capacity of Entry and Exit Points of Snam Rete Gas.

Manager: Claudio Montanari 
ph. +39 02 370 37461
email: claudio.montanari@snam.it


Regional Network Programming
Activities: themes related to transportation capacity, master data registration and configuration of Redelivery Points.

Manager: Ruggero Dipilato 
ph. +39 02 370 37476
email: ruggero.dipilato@snam.it


Settlement
Activities: Commercial balancing related to the operation of transport on the National Network; management of the gas settlement (balancing session of the month, publishing of balance observations, clarification on the adjustment session); Allocation to Entry Points; mapping of correspondence relationships between Distribution Companies, Distribution Users and Transport Users; mapping of Redelivery Point allocation rules to final customers directly connected to the transport network.
Managed IT Portals: Logistica Gas, M-GAS, OBS


Manager: Mario Ametrano  
ph. +39 02 3703 7160
email:  mariorosario.ametrano@snam.it 
fax: +39 02 3703 9223

Portale Logistica Gas support:  
ph. +39 02 3703 9178 - +39 02 3703 9238
email:  daily.operations.support@snam.it  
fax +39 02 3703 0271


Portale M-GAS and OBS support:  
ph. +39 02 3703 7457
email:  supporto_mgas.snamretegas@snam.it  
fax +39 02 3703 0271

 

Trading and Gas Markets
Activities: Gas trades for Transportation infrastructure operations and balancing gas system, using the natural gas market platforms (MGAS), organized and managed by Italian “Gestore dei Mercati Energetici (GME)”; Transportation Default Service managing, to ensure network balancing on pipeline network in imbalance situations resulting from the Redelivery Points withdrawals in the cases and for the period when the Balancing Responsible of gas withdrawals is unknown.

Manager: Serena Aristarchi  
ph. 02 370 37936
email:  serena.aristarchi@snam.it 
fax: +39 02 370 30396

Trading and Gas Markets Unit  
ph. +39 02 3703 9045
email 1:  mercati.gas@snam.it  
email 2:  servizio.default@snam.it  
fax +39 023703 0396

 
 
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updated
11 September 2018 - 11:11 CEST