The value of partnership


Suppliers involved in a survey to understand their approach to sustainability





In 2019, Snam provided work to 600 companies, signing  896 supply contracts worth approximately € 1,550 million




Snam’s Supplier Portal – a web platform that facilitates information exchange – has been updated


For Snam, creating value partnerships with its suppliers means first and foremost relating to them in a transparent manner and, once the supply relationship has commenced, involving them in achieving long lasting performance through mutual growth.

Based on the “Shared Value” project, which aims to identify and enhance existing and potential knowledge, practices, initiatives capable of simultaneously creating competitive value for the company and its stakeholders, Snam shares value by providing corporate know-how through a ‘knowledge sharing’ approach. This process aims to support companies in the supply chain throughout a continuous improvement process which, on the one hand, increases their competitiveness and, on the other, increases the reliability of the partnership with Snam, thus benefitting the final quality of the service provided.

Businesses that want to provide goods, works or services to Snam Group companies  have to share our passion for sustainable innovation and our commitment to reducing social and environmental risks and impact throughout the supply chain.

In 2018, Snam worked with 540 companies, stipulating about 753 supply contracts worth approximately € 1,520 million (92% in Italy) divided between goods, labour and sevices.

Shared Value approach implementation to relationship with suppliers

  • Introduction of the Social Supply Chain Policy
  • Suppliers' performance evaluation by means of HSE requirements
  • The implementation of an "Ethics and Integrity Agreement" with suppliers, to reinforce their commitment towards Snam's core values
  • the organization of workshop for suppliers, particularly dedicated to knowledge sharing and training in order to share good practices
  • the diffusion of legality protocols in areas at greatest risk, to spread the new culture by affirming the universal principles of legality throughout the supply chain
  • the creation of a Supplier Portal, to facilitate the exchange of information, with a focus on sustainability issues


Under the scope of its own sustainable development model the Company is committed, not only to disseminate the sustainable development goals (SDGs) promoted by the UN, but also to steer corporate activities so that they contribute to their achievement. The supply chain activities also strive towards an inclusive growth and in 2018 the Company published a social supply chain policy through which it is committed to open and sustain the involvement of social businesses in its supply chain, promoting opportunities of collaboration through networks and consortia of social enterprises.

The publication of a specific policy formally promotes the attention which Snam focuses on the third sector, in line with the sustainable development processes in the supply chain.
The involvement of social cooperatives in the supply chain, in accordance with methods that are obviously in line with Snam processes and provisions in this area, also represents an opportunity for development in the areas and local communities in which the Company operates and where these cooperatives have stronger roots.

Snam therefore recognises the role of business organisations which relate to the social economy and the third sector and which play a role in labour policies and social inclusion, in order to promote the employment of weaker and socially disadvantaged groups. With this line of reasoning, it promotes potential opportunities for collaboration through networks and consortia of social enterprises and fosters the inclusion of social enterprises as sub-contractors, also through the introduction of reward mechanisms in the criteria for evaluating bids. Snam also encourages its suppliers to define policies that include social cooperatives and enterprises in their supply chain.

In 2019, in line with the Social Supply Chain policy, Snam has included new social enterprises in the Vendor list and assigned assignments for the supply of services for over € 300 thousand.

Read the Social Supply Chain Policy


As a proof of the integration of the sustainability aspects into the evaluation of the supply chain, in 2019 a questionnaire was sent to over 2,000 businesses.
The focus was on issues involving the social and environmental responsibility of the businesses, the relationship between buyers, suppliers and customers, the relations with businesses in the voluntary sector and interaction with local communities.
The answers, received from a sample of suppliers corresponding to over the 60% of the 2018/2019 procurement, made it possible to outline a global vision of the relationship between the supply chain and the adoption of sustainability principles and to assess its development potential.
The questionnaire was followed up by a focus group dedicated to suppliers in which Snam's sustainability model was presented and the issues that emerged in the questionnaire were discussed.

The main results are:

  • 48% of companies promote initiatives for personnel to disseminate the awareness of sustainability issues
  • 58% of companies support social and environmental projects to promote local areas or make donations to non-profit associations/ organisations
  • 70% of companies use criteria to evaluate the ethical-environmental performance in the selection of suppliers


Activated in 2013, the Portal is the most important way of implementing Snam’s procurement policy and of making an additional contribution in terms of transparent, traceable and complete information available to current and potential suppliers.
It contains information, details, best practices and documents updated with the processes and procedures regulating qualification and procurement activities.
At the end of 2019, registered suppliers in the portal amounted to more than 2,000 and more than 23,952 communication emails were sent to suppliers (+104% compared to 2018).
The more than 1,800 users that accessed it at least once during 2019 prove that that the Suppliers Portal is a living site, accessed more and more every day by users to interact with Snam.


As part of the activities relating to the construction of the “Pedemontana Veneta” toll expressway and the Protocol signed between the Region of Sicily, Regional Council for Energy and Public Utility Services, the Ministry of the Interior, the Prefectures of the Sicilian provinces and Confindustria Sicily, Snam signed a protocol with the Prefecture of Caltanissetta with regard to the area of Gela.

By signing the protocol, Snam continued its objective of diffusing the legality protocols as part of the agreement between Snam Rete Gas and Consorzio Stabile SIS Società Consortile per Azioni.

This aim of this experiment, carried out with the involvement of public and private partners, is to:

  • prevent the risk of corruption in the interests of legality
  • support the fight against organised crime
  • promote ethical behaviour in the relationships between the various players
  • foster the development of fair, ethical and meritocratic local entrepreneurship.

By signing this document, Snam undertakes to ensure that its suppliers and sub-contractors also comply with its provisions, with a view to effectively preventing the infiltration of organised crime.

>Find out more on the page Third-party relationships


Read how Snam manages relationship with third parties

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Find out more about Snam’s approach to Shared Value

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Visit the Snam group supplier portal

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22 May 2020 - 09:50 CEST