Analysis of materiality

Analysis of materiality

The Global Reporting Initiative (GRI) and the International Integrated Reporting Committee (IIRC) have repeatedly proposed materiality as a starting point to bring reporting in line with stakeholder expectations. SNAM is following the GRI standards of Global Reporting Institute, issued in 2016.

Materiality is the key element that reinforces Snam’s sustainability strategy by generating environmental, economic and social value for the company and stakeholders

Materiality is the principle according to which businesses must prepare their reports by including information on aspects that significantly impact their capacity to create value over time.

By following the principles of the GRI's G4 guidelines in force since May 2013, which place particular emphasis on the principle of materiality, Snam immediately took advantage of the opportunity to lend greater focus to its reporting by updating the topics that have traditionally been part of its sustainability efforts. Now Snam follows the GRI standards which still keep focus on material aspects is key to the reinforcement of the corporate social responsibility strategy.

13 material topics resulted from the materiality analysis (14 last year). In particular, the “Relations with the authorities and quality of services” topic switched from being material to relevant. The topic remains important for the company which oversees it constantly.

The materiality analysis is conducted to identify the most significant topics for the Company and Stakeholders

Starting from the relevant issues arisen from the materiality analysis of the last year, at the end of 2019 Snam initiated the process for their updating, by analyzing the main sustainability trends, the most important publications in the sector and through a benchmark with the main peers and comparable companies of Snam at national and international level. Also the directions provided by the Sustainability Accounting Standards Board (SASB), for the Extractives & Minerals Processing: Oil & Gas midstream" were taken into consideration in defining the important issues.
In order to identify the most relevant issues from the company’s point of view, Snam proceeded by analyzing the available internal documentation (e.g. the 2019-2023 Strategic Plan), the main adopted policies, the main risks identified by the ERM model and the issues on which they insisted on. The preliminary internal relevance of the issues identified in this way was then submitted to management, through direct interviews with the managers of each department, in order to analyze the perception of the issues from the company’s point of view. Each function, where appropriate, was allowed to update the relative scoring of these issues.

On the other hand, to define the most important issues from an external point of view, online surveys were conducted with all categories of stakeholders. Particularly 5,460 questionnaires were sent with a participation rate of 39%. The following categories of stakeholders were considered for the online survey: Communities and local areas, Investors and lenders, Other operators, Media, Suppliers, Customers, People (Employees), Authorities and Institutions.

A new element this year was the realization of in-depth workshops involving 68 representatives from customers, suppliers and employees. During the meetings, after an introduction on Snam's position on the issue of sustainability, this was followed by a brief induction on the concept of "materiality" and the analyses conducted to identify the relevant issues. Later on, the stakeholders were asked to validate the universe of issues and prioritise the themes by filling in a hard copy and online questionnaire. The results of the workshop, together with the preliminary analyses described above, have made it possible to determine the external relevance of the sustainability issues.

The joint analysis of the internal and external relevance led to the identification of the priority and materiality areas. The materiality matrix has been validated by the management, the ESG Committee and the CEO.


Analysis of materiality



Fight against corruption: Adopting preventive safeguards and targeted policies, as well as promoting partnerships that have the goal of fighting corruption and offences in general and also the dissemination of a culture of lawfulness.

Business integrity: Carry out activities with loyalty and fairness in compliance with laws, regulations, additional and improving company dispositions and ensuring the efficiency of corporate governance, with particular attention to the issues of remuneration and balanced participation in the main corporate governance bodies.

Reliability of infrastructure and business continuity: Ensure the reliability of infrastructures and services in order to prevent and/or mitigate potential situations that could compromise business continuity (e.g. emergencies, cyber-attacks).

Economic performance and value generation: Promote the creation of shared medium to long-term value for all categories of stakeholders, through operational and financial efficiency and commit to the development of business activities capable of generating value for all stakeholders.

Innovation: Research new technologies with a view to increasing efficiency in the conduct of business and reducing environmental impacts.

Brand reputation: Enhance and protect the Snam’s brand and reputation through ongoing relationships mainly with the financial community and investors (e.g. to disseminate transparent, comprehensive and timely information that can represent the company and its business).


Health and safety: Adopting management practices and systems to safeguard the health and safety of employees and third parties involved in corporate activities (e.g. suppliers).

Development of human capital: Encouraging professional development and attraction and retention of talent policies, enhancing the technical, managerial and organisational expertise of employees and promoting the work/life balance of staff including through welfare initiatives.

Diversity & Inclusion: Promote and ensure equal opportunities for all employees, and protect diversity (race, religion, culture, gender and age) by promoting initiatives for dialogue and collaboration.

Relations with local communities: Involving local communities in order to develop projects capable of responding effectively to the expectations of stakeholders and which also reinforce the licence to operate.

Climate Change: Promote strategies to contain climate change, to reduce greenhouse gases and environmental impacts, develop energy efficiency initiatives at Group plants and sites and promote a more sustainable business through the use and production of energy from renewable sources.

Green Business: Integrate in its operations, in support of a low-carbon economy new businesses that accompany the processes of decarbonisation, such as biomethane, use of gas for sustainable mobility (CNG, LNG) and new technologies capable of incorporating renewable energy from the environment.

Land protection and biodiversity: Safeguard the landscape heritage of the territories where the Group's plants or sites are located and promote environmental protection by integrating soil, subsoil and groundwater protection policies into its operational activities.


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25 November 2020 - 09:21 CET