Association of Redelivery Points with Cluster t

Snam provides all Users with the document entitled “Association of Redelivery Points with the Climatic Region and Cluster t.”

Tag
Settlement
Data Pubblicazione
2025-09-26 09:30
Description

Through this notice, Snam provides all Users with the document entitled 
“Association of Redelivery Points with the Climatic Region and Cluster t”.

Such data pertain to the 2025–2026 thermal year.

 

 

For more information:

Commercial Assistance Team

Tel: +39 02 45478415

Email: commerciale@snam.it

Support and Operational Pulse Check: the new commercial support model is enriched with new tools to measure customer satisfaction

As part of the new commercial assistance model launched at the beginning of 2025, we have implemented new tools to assess customer satisfaction.

Tag
Jarvis, Pulse Check
Data Pubblicazione
2025-09-24 14:30
Description

As part of the new commercial assistance model launched at the beginning of 2025, we have implemented new tools to assess customer satisfaction.

 

Thanks to the Support Pulse Check you can share with Snam your feedback on commercial support requests by clicking on the link in the ticket closure email, while Operational Pulse Check allow you to evaluate Jarvis processes via dedicated pop-ups that appear randomly at the end of the service.

 

Operational Pulse Check have currently been activated for the following functional blocks: Contracts, Guarantees and Security Deposits, Storage Planning and Nomination, Gas trading in storage, Delivery/Redelivery Points Termination, Reprogramming Requests from Shippers, Downloads of Publications from the Public Page.

 

In the coming months, operational pulse checks will gradually be extended to other processes available on Jarvis.

 

 

For more information:

Commercial Assistance Team

Tel: +39 02 45478415

Email: commerciale@snam.it

Calculation methodology of calibration parameter q pursuant to Resolution 482/2024: Update on the publication of calibration parameter q values and go-live information

Snam informs that the values of the calibration parameter q referred to in Resolution 482/2024/R/gas have been published for the first days of September 2025.

Tag
Settlement
Data Pubblicazione
2025-09-23 14:00
Description

Snam informs that the values of the calibration parameter q referred to in Resolution 482/2024/R/gas have been published for the first days of September 2025.

 

We remind that starting from 1st October 2025 the application of the parameter qk is foreseen according to the procedures set out in TISG.

 

The qk values are available at the following link and organized as follows:

·       Parameter qk Day Ahead– FOR CONSULTATION: containing the qk DA values ​​from 1st January 2025 to today – will be updated with data until 30th September 2025.

·       Parameter qk Withinday – FOR CONSULTATION: containing the qk DA values ​​from 1st January 2025 to today – will be updated with data until 30th September 2025.

·       Parameter qk Day Ahead: file currently empty, with only the header – will be populated starting from September 30th with the DA qk data that will be applied within the allocations.

·       Parameter qk Withinday: file currently empty, with only the header – will be populated starting from September 30th with the WD qk data that will be applied within the allocations.

 

In the next few days, as soon as the SMG file is available from Acquirente Unico, the association of the Citygates with the corresponding t clusters for the thermal year 2025/2026 will be published, which will be available at the following link.

 

For the application of the methodology, please refer to what has already been communicated in the previously published news at the following link.

 

For more information:

Commercial Assistance Team

Tel: +39 02 45478415

Email: commerciale@snam.it

The new certified email address for the commercial department

As of today, some certified email addresses are no longer active or monitored. For any requirements, please use the new certified email address for the commercial department: commerciale@pec.snam.it.

Tag
Commercial assistance
Data Pubblicazione
2025-09-08 08:00
Description

Please be informed that, starting today, the following certified email addresses are no longer active or monitored:

 

For any needs, please use the new certified email address for the commercial department: commerciale@pec.snam.it.

 

 

For more information:

Commercial Assistance Team

Tel: +39 02 45478415

Email: commerciale@snam.it

Publication of reference values referred to in Resolution 494/2023/R/Gas, (former resolution 386/2022/R/gas)

Snam informs that on 14/10/2023 it made available the publication of the reference values referred to in Resolution 494/2023/R/Gas, article 1.1 point b).

Tag
Settlement
Data Pubblicazione
2025-09-15 13:30
Description

Snam informs that on 15/09/2025 it made available at the at the following link the publication of the reference values ​​referred to in Resolution 494/2023/R/Gas, article 1.1 point b).

 

For more information:

Commercial Assistance Team

Tel: +39 02 45478415

Email: commerciale@snam.it