“Snam – User Deactivation Notification” Campaign

Customers are informed that in the next few days they may receive an email from identitycenter@snam.it with the subject “SNAM – Account Deactivation Notification”.

Tag
Users, Applications
Data Pubblicazione
2025-10-20 08:00
Description

Customers are informed that in the next few days they may receive an email from identitycenter@snam.it with the subject “Snam – Account Deactivation Notification”.

Anyone who receives it is requested to read it and log in to the Snam applications within the terms indicated in the communication to avoid deactivation of the user account.

 

Even in the future, to avoid this possible inconvenience, we invite everyone to log in to the applications at least once a year to keep the user account active.

 

 

For more information:

Commercial Assistance Team

Tel: +39 02 45478415

Email: commerciale@snam.it

Jarvis - NEWS CRM Shutdown "Richieste di Chiarimento" Portal

Starting from the second half of November, the "Richieste di Chiarimento" Portal will no longer need to be used, as all requests will be available directly in Jarvis.

Tag
Jarvis
Data Pubblicazione
2025-10-14 11:00
Description

Starting from the second half of November, the "Richieste di Chiarimento" Portal will no longer need to be used, as all requests will be available directly in Jarvis.

 

Jarvis CRM is enriched with a new feature.

 

1. Log in or Register at Jarvis

If you don't have a Jarvis account yet, log in to the portal and click REGISTER to follow the steps to create a new account. If you already have a Jarvis account, access the portal and log in

2. Enabling at Support Requests

Enter your login credentials and, if you don't already have them, request writing permission in the "Support Requests" functional block in the "Profile Management" section

3. Support Requests

Once enabled, click on the "Support Requests" menu item and click on the "Open a new request" card

4. Request Type

Select "Clarification Request" within the Request Type and then follow the guided compilation

 

Starting in the second half of November, this feature will be the new and only way to enter requests currently managed on the "Richieste di Chiarimento" Portal.

A more detailed announcement regarding all requests that will be available on the Jarvis CRM will follow soon.

 

 

Additionally, an automatic mailing system will keep you informed of the progress of your request, from submission to acceptance and through to resolution.

 

Stay tuned for all updates and release date!

 

 

For more information:

Commercial Assistance Team

Tel: +39 02 45478415

Email: commerciale@snam.it

 

 

Procedure concerning the gas trading in storage

Snam Rete Gas S.p.A. publishes the procedure and the attachment concerning the trade of a certain amount of gas in storage.

Tag
Storage, Gas Trading
Data Pubblicazione
2025-10-10 14:00
Description

Snam Rete Gas S.p.A. publishes the procedure (following "Procedure") and the attachment concerning the trade of a certain amount of gas in storage.

 

For more information:

Commercial Assistance Team

Tel: +39 02 45478415

Email: commerciale@snam.it

Jarvis – Workshops and Thematic Tables publications are now available in the Public Page

Starting today, the Workshops and Thematic Tables publications are available in Jarvis.

Tag
Jarvis, Workshop, Thematic Table
Data Pubblicazione
2025-10-08 15:00
Description

Starting from today, publications related to the Workshops and Thematic Tables are available on Jarvis.

These materials, designed to provide a complete overview of the topics discussed, are now collected and easily accessible in a single section of the Jarvis Public Page.

Below are the links to access the publications of events from recent years:

 

 

For more information:

Commercial Assistance Team

Tel: +39 02 45478415

Email: commerciale@snam.it

Association of Redelivery Points with Cluster t

Snam provides all Users with the document entitled “Association of Redelivery Points with the Climatic Region and Cluster t.”

Tag
Settlement
Data Pubblicazione
2025-09-26 09:30
Description

Through this notice, Snam provides all Users with the document entitled 
“Association of Redelivery Points with the Climatic Region and Cluster t”.

Such data pertain to the 2025–2026 thermal year.

 

 

For more information:

Commercial Assistance Team

Tel: +39 02 45478415

Email: commerciale@snam.it