Capacity booking and transactions
Snam Rete Gas communicates the procedures in order to access to Transportation Service through
web application “Portale Capacità�?. The Portal will enable users to digitally manage all capacity
booking and transaction processes without any need for letters, faxes, or emails.
The processes managed are all those that come under Chapters 5 and 7 of the Snam Rete Gas Network Code:
- Capacity booking at the beginning of the Thermal Year;
- Capacity booking after the beginning of the Thermal Year;
as well as rate reductions for start up periods.
To access the service and request transportation capacity at Entry Points, Exit Points and Redelivery Points, the user can fill in and sign the Transportation Contract and Attachment A below and send the original copy to Snam Rete Gas; to speed up the process, you can send in advance a copy by fax to 02 370 30396.
On receiving the signed Transportation Contract, Snam Rete Gas will send, to the email address indicated in the Contract, the credentials for the legal representative necessary for accessing the Capacity Portal. The legal representative can submit requests for other subject access by using the related section on the Capacity Portal. At the presentation of the Transportation Contract for Thermal Year 2012/2013 the Capacity Portal qualifications for the Thermal Year 2011/2012 will be automatically renewed.
Capacity bookings and transactions between Snam Rete Gas and the user, concluded using the Capacity Portal according to the instructions detailed in the Attachment A1 - Regulations for Use attached to the Contract, have full legal and contractual validity.
In order to support the Users on the Capacity Portal use, a help desk service is available whose people are as follows:
- Flavia Mastrogiacomo – phone +39 02 3703 9221
- Elena Coppini – phone +39 02 3703 7138
- Alessandro Mora – phone +39 02 3703 7915
- Paolo Bagialemani – phone +39 02 3703 9587
- Annamaria Künzle – phone +39 02 3703 7918
- Andrea Ferrazzano – phone +39 02 3703 7172
- Daniele Capizzi – phone +39 02 3703 7985
The service is available every day from 09:00 to 13:00 and from 14:30 to 17:30.
Here follows a list of the documentation required to access the Portal, as well as the support material to make the tool easier and faster to use.
Only for consultation – not binding