End user insurance (Delibera ARG/gas 79/10)

With reference to the procedures required to the transportation companies by Resolution n.79/10, 191/13 and 473/13 issued by “Autorità per l’Energia Elettrica e il Gas”, here follows is published the text contained into ANNEX 2 of Resolution n. 191/13.

Anybody who uses, even occasionally, natural gas or other type of gas supplied through transportation networks, benefits by an automatic insurance against accidents from gas, in accordance with Resolution n. 191/13 issued by “Autorità per l’Energia Elettrica e il Gas”.

The insurance coverage is valid throughout the national territory; are excluded from it:

a. user of natural gas different from domestic or domestic block client and building that offers public services characterized by an annual consumption exceeding 200,000 meters cubic at standard conditions;

b. consumers of natural gas for vehicles.


The guarantees include: civil liability against third parties, fires and injuries that start into installations and equipment downstream from redelivery point (downstream of the gas meter). The insurance is stipulated by Cig (Comitato Italiano Gas) on behalf of end users.

You can contact at freefone 800.166.654 the “ Sportello per il consumatore di energia” or looking on the website www.autorita.energia.it for more details on the insurance and the forms to be used for reporting any incident.


The freefone 800929286 is available every working day from 09:00 to 12:00 and from 14:00 to 16:30. The information can also be required via e-mail at address assigas@cig.it or via fax at number 02.72001646.

Here follows, in PDF form, the Insurance Contract and Forms for incident reporting.

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17 October 2017 - 15:39 CEST