Snam Rete Gas has an Emergency number dedicated to citizens to report problems on the suburban network.
The toll free number 800 970 911 is always active, 24 hours a day, 365 days a year; is a unique number throughout the country and it can be found out in the telephone directories, over much of the signals placed along the route of the pipelines and on the website. The call is free from either landline or mobile device.
During normal working hours, who contacts the Emergency service is put in direct contact with the closer Snam Rete Gas center; after this time the reports are collected and administered by the Dispatching Centre at San Donato Milanese, which is also available 24 hours a day,365 days a year.
The operators provide the first indications on the behaviors to adopt simultaneously they activate the engineers on the territory for the checks and technical operations to ensure the protection of people and things, the safety of the plants and the restoration of normal service as soon as possible.
17 October 2017 - 09:16 CEST