Commercial Department Contacts
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Commercial Department Contacts

Commercial Department Contacts

The commercial function is divided into the units listed below. For each of these, a summary of the areas of expertise and how the activities are distributed among the various work teams is available. At the same time, the relative telephone and e-mail contacts are provided.

Balancing, Settlement and Trading

Areas of expertise: Coordination of Balancing, Settlement and Trading activities.

Head: Serena Aristarchi
Tel. +39 347 2803564
email: serena.aristarchi@snam.it

Activities:

  • Collection and verification of transport, storage, regasification programs
  • Collection, verification, nomination / re-nomination and calculation of the expected imbalance of the system
  • Publication of functional information for balancing the gas system
  • Management of the accounting of the transported gas (provisional daily balancing session) and in storage
  • Front office to the market and other interconnected TSO
  • Daily monitoring of the balance and trading of gas on the GME platform for system balancing
  • Gas trading on the GME platform gas exchanges functional to the functioning of the system
  • Gas market analysis
  • IT portals managed: Logistica Gas, Jarvis (Trading and nominations), SAMPEI


Contacts:

Manager: Stefano Maurizio Mapelli 
email:stefanomaurizio.mapelli@snam.it 

Commercial Dispatching & Trading Unit
Tel. +39 02 370 38300 - key 1

for Commercial Dispatching
email:daily.operations.support@snam.it

for Trading
email:mercati.gas@snam.it
pec:mercati.gas@pec.snamretegas.it

Activities:

  • Management of the PSV Virtual Trading Point (on Jarvis platform)
  • Gas emergency plan management
  • Monitoring and analysis of imported gas and demand flows
  • Monitoring of the use of system resources for the purpose of covering gas demand
  • Gas supply / demand budget forecasts and scenarios
  • Relations with GME for activities related to the gas exchange
  • Snam commercial services planning (transport, storage, regasification)
  • Monitoring and control of gas warehouses in storage
  • Management of monthly tax bills regarding the gas stock in the Stogit warehouse


Contacts:

Manager: Sara Papa
email:sara.papa@snam.it

Commercial Balancing Unit
Tel. +39 02 370 38300 - key 7
email:bilanciamento@snam.it
pec:mercati.gas@pec.snamretegas.it

Activities:

  • Allocation rules for National Productions and Final Customers (Jarvis Portal)
  • Information management for Citygates
  • Monthly Balancing Sessions (Gas Logistics Portal)
  • Adjustment Sessions (Gas Logistics Portal and Jarvis)
  • Notes to the system balance (OBS Portal)
  • Gas Settlement Procedures


Contacts:

Manager: Mario Ametrano 
email:mariorosario.ametrano@snam.it

Settlement Unit 
Tel. +39 02 370 38300 - key 5
email:opcom.bilancio@snam.itsupporto_mgas.snamretegas@snam.it
pec:snamretegas.programmazione_e_bilanciamento@pec.snamretegas.it

Origination, Front Office & Customer Care

Areas of expertise: Coordination of Origination, Front Office and Customer Care activities.

Head: Daniele Capizzi 
Tel. +39 02 370 37985
email:daniele.capizzi@snam.it

Activities:

  • Front end for our clients (regulated business)
  • Support on the subscription and consequent management of the transmission, storage and regssification contracts
  • Management and monitoring of the financial coverages presented by the market to cover the related commercial comminttments
  • Capacity Bookings Management
  • Auctions Management
  • Monitoring on the economic potential exposure of the system on the balancing services (EPSU/MEPSU)
  • Origination of new products, services, and procedures on the regulated business
  • Temporary gas supply service / Default / FUI Management


Contacts:

Manager: Daniele Agosto 
email:daniele.agosto@snam.it 

Access Contracts & Origination Unit
Tel. +39 02 370 38300 - key 2
email:conferimento@snam.it
email:servizio.default@snam.it

Activities:

  • Interconnection Agreements
  • Operational Balancing Account (OBA)
  • Incremental capacity processes


Contacts:

Manager: Alessandro Mora 
email:alessandro.mora@snam.it 

Interconnection Agreements Unit
Tel. +39 02 370 38300 - key 8
email:ipa@snam.it

Activities:

  • Invoicing management for the Transport, Storage and Regasification service
  • Settlement of economic items for balancing
  • Invoicing of the fees determined as a result of the Adjustment Sessions
  • Invoicing relating to interconnection agreements
  • Billing related to the operational balancing account (OBA)
  • Relations with GME for the settlement of economic items relating to transactions on the gas exchange
  • Relations with the CSEA


Contacts:

Manager: Mariella La Scala
email:mariella.lascala@snam.it

Billing Unit
Tel. +39 02 370 38300 - key 4
email:fatturazione_CMS@snam.it

Activities:

  • Management of closure/opening of Delivery and Redelivery Points
  • Maintenance work on Snam Rete Gas regional (RR) and national (RN) transportation pipeline
  • Management of alternative gas supply service with gas cylinder truck
  • Management of clarification requests


Contacts:

Manager: Giovanni Muscolino
email:giovanni.muscolino@snam.it

Regulated Services and Customer Care Unit
Tel. +39 02 370 38300 - key 3
email:customercare@snam.it

Activities:

  • Request for connection of new Biomentane production plants
  • Requests for connection of new fields of national production
  • Requests to connect new redelivery points
  • Request for Virtual Entry Points
  • Requests to upgrade existing Delivery and / or Redelivery Points


Contacts:

Manager: Cristian Vailati 
email:cristian.vailati@snam.it

Connection Contracts Unit
Tel. +39 02 370 38300 - key 6
email:contratti.allacciamento@snam.it
pec:contratti.allacciamento@pec.snamretegas.it

Methodologies and Commercial Projects

Areas of expertise: Coordination of commercial projects aimed at the continuous improvement of services to customers.

Head: Giorgio Ascorti 
Tel. +39 02 370 39198
email:giorgio.ascorti@snam.it

Activities: Centralized coordination of Customer Engagement projects and commercial communication, promotion and organization of commercial events.


Contacts:

Manager: Flavia Mastrogiacomo
Tel: +39 02 370 39221
email:flavia.mastrogiacomo@snam.it

Activities: Centralized coordination of commercial processes, projects and development of IT systems of interest to commercial activities (including Jarvis).


Contacts:

Manager: Annamaria Kunzle
Tel: +39 02 370 37918
email:annamaria.kunzle@snam.it

Activities: Verification of the impacts of regulatory provisions on commercial IT systems, Edig@s certifications of customers.

Contacts:

Manager: Milly Aimi
Tel: +39 02 370 37147
email:milly.aimi@snam.it

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updated
08 June 2022 - 17:11 CEST