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Commercial Department Contacts

Commercial Department Contacts

The commercial function is divided into the units listed below. For each of these, a summary of the areas of expertise and how the activities are distributed among the various work teams is available. At the same time, the relative telephone and e-mail contacts are provided. For completeness, the contacts of the Snam units that deal with gas metering and transport infrastructure planning are also available.

Balancing, Settlement and Trading

Areas of expertise: Commercial dispatching, System balancing, nomination / re-nomination process, Gas trading for the operation of transport infrastructures and gas system balancing needs, PSV management, Emergency gas plan, Inlet / outlet analysis, Budget forecasts and scenarios gas supply / demand, Gas Settlement, Allocation rules, Final balances, Adjustment sessions.

Activities:

  • Collection and verification of transport, storage, regasification programs
  • Collection, verification, nomination / re-nomination and calculation of the expected imbalance of the system
  • Publication of functional information for balancing the gas system
  • Management of the accounting of the transported gas (provisional daily balancing session) and in storage
  • Front office to the market and other interconnected TSO
  • Daily monitoring of the balance and trading of gas on the GME platform for system balancing
  • Gas trading on the GME platform gas exchanges functional to the functioning of the system
  • Gas market analysis
  • IT portals managed: Logistica Gas, Jarvis (Trading and nominations), SAMPEI and STS


Contacts:

Manager: Stefano Maurizio Mapelli 
email:stefanomaurizio.mapelli@snam.it 

Commercial Dispatching & Trading Unit

for Commercial Dispatching
Tel. +39 02 370 39178 / 39238
email:daily.operations.support@snam.it

for Trading
Tel. +39 02 370 39045
email:mercati.gas@snam.it
pec:mercati.gas@pec.snamretegas.it

Activities:

  • Management of the PSV Virtual Trading Point (on Jarvis platform)
  • Gas emergency plan management
  • Monitoring and analysis of imported gas and demand flows
  • Monitoring of the use of system resources for the purpose of covering gas demand
  • Gas supply / demand budget forecasts and scenarios
  • Relations with GME for activities related to the gas exchange
  • Snam commercial services planning (transport, storage, regasification)
  • Monitoring and control of gas warehouses in storage


Contacts:

Manager: Sara Papa
Tel. +39 02 370 39324
email:sara.papa@snam.it

Commercial Balancing Unit
Tel: +39 02 370 39302
email:bilanciamento@snam.it
pec:mercati.gas@pec.snamretegas.it

Activities:

  • Allocation rules for National Productions and Final Customers (Jarvis Portal)
  • Information management for Citygates
  • Monthly Balancing Sessions (Gas Logistics Portal)
  • Adjustment Sessions (Gas Logistics Portal and Jarvis)
  • Notes to the system balance (OBS Portal)
  • Gas Settlement Procedures


Contacts:

Manager: Mario Ametrano 
Tel. +39 02 370 37160
email:mariorosario.ametrano@snam.it

Settlement Unit 
Tel. +39 02 370 37457
email:opcom.bilancio@snam.itsupporto_mgas.snamretegas@snam.it
pec:snamretegas.programmazione_e_bilanciamento@pec.snamretegas.it

Activities:

  • Requests for clarification relating to problems relating to access and use of the Misura Portal as well as relating to the contents of the services available on the same portal.


Contacts:

Manager: Edoardo Buttafava 
Tel. +39 02 370 37561
email:edoardo.buttafava@snam.it
fax +39 02 370 30649

Meter Reading Unit
Tel. +39 02 370 37737
email:portalemisura@snam.it

Origination, Front Office & Customer Care

Areas of expertise: Support on the subscription of the contracts referred to the Snam regulated businesses (Transmission, Storage and Regasification), Origination of new products and services, Management and monitoring of the financial coverages presented by the market to cover the related commercial commitments, Capacity booking process management, Temporary Gas supply Service (Default) , Interconnection agreements, OBA, Incremental Capacity procedures, Billing, Management of the relationship with GME and GSE,  Adjustment Session (Annual and Multi year), Activation and Closure of redelivery points and entry points, Maintenances, Alternative gas supply services, Customer care, New connections management, LNG, CNG, Biomethane.

Head: Daniele Capizzi 
Tel. +39 02 370 37985
email:daniele.capizzi@snam.it
fax +39 02 370 39611

Activities:

  • Front end for our clients (regulated business)
  • Support on the subscription and consequent management of the transmission, storage and regssification contracts
  • Management and monitoring of the financial coverages presented by the market to cover the related commercial comminttments
  • Capacity Bookings Management
  • Auctions Management
  • Monitoring on the economic potential exposure of the system on the balancing services
  • Origination of new products, services, and procedures on the regulated business
  • Temporary gas supply service (Default and FUI) Management


Contacts:

Manager: Daniele Agosto 
Tel. +39 02 370 37575
email:daniele.agosto@snam.it 

Access Contracts & Origination Unit
Tel. +39 02 370 39043
email:conferimento@snam.it
email:servizio.default@snam.it
Available every day from 08:30 to 18:30.

Activities:

  • Interconnection Agreements
  • Operational Balancing Account (OBA)
  • Incremental capacity processes


Contacts:

Manager: Alessandro Mora 
Tel. +39 02 370 37915
email:alessandro.mora@snam.it 
fax: +39 02 370 30396 

Interconnection Agreements Unit
Tel. +39 02 370 39727
email:ipa@snam.it  
Available every day from 08:30 to 17:30.

Activities:

  • Invoicing management for the Transport, Storage and Regasification service
  • Settlement of economic items for balancing
  • Invoicing of the fees determined as a result of the Adjustment Sessions
  • Invoicing relating to interconnection agreements
  • Billing related to the operational balancing account (OBA)
  • Relations with GME for the settlement of economic items relating to transactions on the gas exchange
  • Relations with the CSEA


Contacts:

Manager: Mariella La Scala
Tel. +39 02 370 39338
email:mariella.lascala@snam.it
fax +39 02 370 39448

Billing Unit
Tel. +39 02 370 39042
email:fatturazione_CMS@snam.it

Activities:

  • Management of closure/opening of Delivery and Redelivery Points
  • Maintenance work on Snam Rete Gas regional (RR) and national (RN) transportation pipeline
  • Management of alternative gas supply service with gas cylinder truck
  • Management of clarification requests through Portale ServiRe
  • Management of monthly tax bills regarding the gas stock in the Stogit warehouse


Contacts:

Manager: Giovanni Muscolino
Tel. +39 02 370 39243
email:giovanni.muscolino@snam.it

Regulated Services and Customer Care Unit
Tel. +39 02 370 39041
email:customercare@snam.it
fax +39 02 370 30649

Activities:

  • Request for connection of new Biomentane production plants
  • Requests for connection of new fields of national production
  • Requests to connect new redelivery points
  • Request for Virtual Entry Points
  • Requests to upgrade existing Delivery and / or Redelivery Points


Contacts:

Manager: Cristian Vailati 
Tel. +39 02 370 39462
email:cristian.vailati@snam.it

Connection Contracts Unit
Tel. +39 02 370 39191
email:contratti.allacciamento@snam.it
pec:contratti.allacciamento@pec.snamretegas.it

Methodologies and Commercial Projects

Areas of expertise: Centralized coordination in the development of IT systems of interest for commercial activities (including Jarvis), Methods and Projects aimed at the continuous improvement of commercial services to customers, organization of commercial events, Customer Engagement initiatives.

Head: Giorgio Ascorti 
Tel. +39 02 370 39198
email:giorgio.ascorti@snam.it

Methodologies and Commercial Projects
email:customer_satisfaction@snam.it

Infrastructure planning

Areas of expertise: Definition of proposals for the development and maintenance of the pipeline network, definition of technical solutions and sizing of new connections. Development of the Corporate Plan and Ten-Year Investment Plan and Cost / Benefit Analysis. Update and publication of transport capacities, assigned and available. Communication to end customers of updates of contractual pressures.

Head: Nicola Battilana

Activities:

  • definition of proposals for the development and maintenance of the national pipeline network
  • definition of technical solutions and sizing of new connections at the entry / exit points of the National Network
  • elaboration of the Corporate Plan and Ten-Year Investment Plan and Cost / Benefit Analysis
  • updating and publication of the transport capacities, assigned and available


Contacts:

Head: Claudio Montanari
Tel. +39 02 370 37461
email:claudio.montanari@snam.it

Activities:

  • definition of proposals for the development and maintenance of the regional pipeline network
  • definition of technical solutions and sizing of new connections at the entry / exit points of the Regional Network
  • elaboration of the Corporate Plan and Ten-Year Investment Plan and Cost / Benefit Analysis
  • updating and publication of the transport capacities, assigned and available
  • communication to end customers of updates to contractual pressures
  • management of configuration changes of the Redelivery Points


Contacts:

Head: Ruggero Dipilato
Tel. +39 02 370 37476
email:ruggero.dipilato@snam.it

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updated
23 August 2021 - 12:45 CEST